Terms of Service

1. Acceptance of these Terms

By creating a Flowy.llink account or using the service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the service.

2. Who can use Flowy.llink

You must be at least 18 years old to use Flowy.llink. If you are using Flowy.llink on behalf of a company or other organization, you represent that you have the authority to bind that organization to these Terms, and "you" includes that organization.

3. Your account

You are responsible for the activity on your account and for keeping your credentials confidential. Tell us at team@flowylabs.ai as soon as you suspect unauthorized use.

4. The service

Flowy.llink is an async video, voice, and screen-sharing tool that lets teams communicate in streams and huddles. We may add, change, or remove features at any time. Features labeled beta, preview, or experimental are provided as-is, may change without notice, and may not work reliably.

5. Acceptable use

You agree not to:

• Use Flowy.llink for anything illegal or to infringe anyone's rights.
• Upload, share, or record content that is unlawful, harassing, defamatory, obscene, sexually exploitative (including any content involving minors), or that promotes violence or hate.
• Record other people without the consent required by the laws that apply to you and to them.
• Distribute malware, phishing content, or anything designed to damage or gain unauthorized access to systems.
• Scrape, crawl, or programmatically extract data from the service except through an API we have expressly provided for that purpose.
• Reverse engineer, decompile, or attempt to derive the source code of the service (except where this restriction is prohibited by law).
• Circumvent plan limits, usage quotas, rate limits, or any security or access control.
• Impersonate anyone or misrepresent your affiliation with any person or organization.
• Send spam or unsolicited bulk messages through the service.

We may remove content or suspend or terminate accounts that violate this Section, and we may report illegal conduct to law enforcement.

6. Your content

You own the videos, audio, screen recordings, messages, transcripts, and other content you create or upload through Flowy.llink ("Your Content"). We do not claim any ownership of it.

You grant Flowy Labs a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, transcribe, display, and back up Your Content solely as needed to operate, provide, and improve the service for you and the other users you share it with. This license ends when Your Content is deleted from our systems (subject to routine backup retention described in our Privacy Policy).

You represent and warrant that (a) you have all the rights needed to grant this license, (b) Your Content does not violate these Terms or anyone's rights, and (c) where required, you have obtained consent from every person recorded, photographed, or otherwise identified in Your Content.

We do not train AI or machine-learning models on Your Content, and our subprocessors are contractually prohibited from doing so.

7. Subscriptions and billing

Flowy.llink offers a Free plan and a paid Pro plan. Pro is billed monthly or annually in advance through Stripe, our payment processor. By starting a paid plan, you authorize us (through Stripe) to charge your payment method for the applicable fees plus any taxes.

Paid plans automatically renew at the end of each billing period at the then-current rate until you cancel. If we change prices, we'll give you at least 30 days' notice before the change takes effect on your next renewal. Fees do not include taxes, which are your responsibility unless we are required by law to collect them.

8. Cancellation and refunds

You can cancel at any time from your account settings or by emailing team@flowylabs.ai. Cancellation takes effect at the end of your current paid period; you keep access to Pro features until then.

Except where required by law, all payments are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or inactive accounts.

We may suspend or terminate paid access immediately for non-payment or for a material violation of these Terms.

9. Free plan

We may change the limits of the Free plan (for example, messages per day or storage) at any time. We'll give notice of material reductions before they take effect.

10. Our intellectual property

The Flowy.llink software, website, logos, trademarks, and all other materials we provide (other than Your Content) are owned by Flowy Labs or its licensors. We grant you a limited, revocable, non-exclusive, non-transferable license to use them solely to use the service as permitted by these Terms.

11. Feedback

If you send us feedback, suggestions, or ideas about the service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, without any obligation to you.

12. Third-party services

Flowy.llink relies on third-party services (including Stripe, cloud hosting providers, and transcription providers) and may link to or interact with other third-party services. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

13. Copyright and DMCA

If you believe content on Flowy.llink infringes your copyright, send a notice that meets the requirements of the Digital Millennium Copyright Act to team@flowylabs.ai. We will respond to valid notices and may remove allegedly infringing content. Repeat infringers will have their accounts terminated.

14. Termination

You can stop using Flowy.llink at any time by deleting your account. We may suspend or terminate your account if you violate these Terms, if we are required to by law, or if we discontinue the service. On termination, your right to use the service ends. Sections 6 (Your Content license, to the extent needed to transmit pre-termination Content), 10 (Our IP), 11 (Feedback), 14–21, and any other sections that by their nature should survive, will survive termination.

15. Disclaimers

Flowy.llink is provided "as is" and "as available", without warranty of any kind, express or implied. To the maximum extent permitted by law, Flowy Labs disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, secure, or meet your requirements.

16. Limitation of liability

To the maximum extent permitted by law, Flowy Labs will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or use, arising out of or in connection with the service or these Terms, whether based in contract, tort, or any other legal theory, and even if we have been advised of the possibility of those damages.

Our total cumulative liability for all claims relating to the service or these Terms is limited to the greater of (a) the amount you paid to Flowy Labs in the twelve (12) months before the event that gave rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions don't allow some of these limitations, so parts of this section may not apply to you.

17. Arbitration and class-action waiver

Please read this section carefully. It affects your legal rights.

You and Flowy Labs agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the service by binding individual arbitration administered by JAMS under its then-current streamlined arbitration rules. The arbitration will be held in Los Angeles, California, or conducted remotely at the arbitrator's discretion. The arbitrator's decision is final and may be entered as a judgment in any court.

Class-action waiver. You and Flowy Labs agree that each of us may bring claims against the other only on an individual basis, and not as part of any class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

30-day opt-out. You can opt out of this arbitration agreement within 30 days after first accepting these Terms by emailing team@flowylabs.ai with your name, account email, and a clear statement that you opt out of arbitration. If you opt out, Section 18 (Governing law) still applies.

Exceptions. Either party may bring a claim in small-claims court instead of arbitration, and either party may seek injunctive or equitable relief in court to protect intellectual property rights.

18. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, you and Flowy Labs agree to the exclusive jurisdiction of the state and federal courts located in Orange County, California.

19. Indemnification

You agree to indemnify, defend, and hold harmless Flowy Labs and its officers, directors, employees, and agents from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of (a) Your Content, (b) your use of the service, (c) your violation of these Terms, or (d) your violation of any third party's rights.

20. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we'll notify you by email or in-product at least 30 days before they take effect. Your continued use of the service after the effective date means you accept the updated Terms.

21. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Flowy Labs about the service.
• Severability. If any part of these Terms is unenforceable, the rest still applies.
• No waiver. Our failure to enforce any part of these Terms isn't a waiver of our right to do so later.
• Assignment. You can't assign these Terms without our consent. We can assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delays caused by events outside its reasonable control.
• Notices. We'll send notices to the email on your account. You can send notices to team@flowylabs.ai.
• Relationship. These Terms do not create any agency, partnership, joint venture, or employment relationship.

22. Contact

Flowy Labs, Inc.
Irvine, California, USA
team@flowylabs.ai